Privacy policy

 

Privacy Policy

 

Last updated: January 26, 2026

This Privacy Policy describes how Errer (“the Site”, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from errer.xyz (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect in accordance with this policy.

Please read this Privacy Policy carefully.

 

Changes to this Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal, operational, or regulatory reasons. Any updates will be posted on the Site with a revised date, in accordance with applicable laws.

 

How We Collect and Use Your Personal Information

 

To provide the Services, we collect and have collected personal information over the past 12 months from a variety of sources. The information we collect depends on how you interact with our Services.

We use this information to:

 

  • Communicate with you

  • Improve and optimize our Services

  • Comply with legal obligations

  • Enforce our terms

  • Protect our rights and the rights of our users

 

Personal Information We Collect

 

Information You Provide Directly

 

When you use our Services, we may collect:

  • Contact details: name, postal address, phone number, email

  • Order information: billing and shipping address, payment confirmation

  • Account information: username, password, security data

  • Customer support information: messages and communications you send to us

 

Some features may require you to provide personal data. If you choose not to, some Services may not be available to you.

 

Information Collected Automatically

 

We may collect usage data through cookies and similar technologies, including:

  • IP address

  • Device and browser type

  • Network and connection information

  • Browsing behavior on our Site

 

Information from Third Parties

 

We may receive information from third parties such as:

  • Shopify, for website hosting and management

  • Payment processors, to complete transactions

  • Marketing and analytics partners, using cookies and tracking tools

 

All such data is handled in accordance with this Privacy Policy.

 

 

How We Use Your Information

 

 

Providing the Services

 

We use your data to:

  • Process payments

  • Prepare and ship orders

  • Manage your account

  • Provide customer support

  • Handle returns and exchanges

 

 

Marketing & Communication

 

We may send you promotional or marketing communications.

For EEA residents, this is based on our legitimate interest under Article 6(1)(f) of the GDPR.

 

Security & Fraud Prevention

 

Your data may be used to detect or prevent fraud, abuse, or illegal activity.

 

Service Improvement

 

We analyze data to improve the quality and performance of our Services.

 

 

Cookies

 

We use cookies to operate our Site, analyze traffic, and improve user experience.


More information about Shopify cookies:

https://www.shopify.com/legal/cookies


You can control cookies through your browser settings, but disabling them may affect site functionality.

We also recognize Global Privacy Control (GPC) signals.

 

 

Sharing of Personal Information

 

We may share your data with:

  • Technical and logistics providers

  • Payment processors

  • Marketing partners

  • Legal authorities when required

 

We do not sell or disclose sensitive personal data without your consent.

 

 

Third-Party Websites

 

Our Site may contain links to external websites. We are not responsible for their privacy practices.

 

 

Children’s Data

 

Our Services are not intended for children, and we do not knowingly collect their personal data.

 

 

Data Security & Retention

 

No method of transmission or storage is completely secure.

We retain your data only as long as necessary for legal and operational purposes.

 

 

Your Rights

 

Depending on where you live, you may have the right to:

  • Access your data

  • Correct your data

  • Delete your data

  • Receive a copy (portability)

  • Object to processing

  • Withdraw consent

  • Restrict processing

 

You may exercise these rights by contacting us.

 

 

Complaints

 

If you have concerns about how we handle your data, contact us.

EEA residents may also contact their local data protection authority.

 

 

International Users

 

Your data may be processed outside your country of residence, in accordance with legally approved data protection mechanisms.

 

 

Contact


For any questions or requests related to this Privacy Policy:


- Errerinfo@gmail.com

- 11 Rue Marceau, Houilles, 78800, France


Unless otherwise stated, Errer is the data controller of your personal information.